Registration:
Please e-mail us the completed registration form. Unfortunately it is not possible to do this from an internet cafe. In this case, please print out the form and fax it to us at +49 551 474156 or send it by normal post. Normally you will receive a confirmation from us within one working day, along with an invoice.
Payment terms:
Participants are obliged to pay within the stipulated deadline. A payment of 200 euros is due upon receipt of the invoice. The rest of the course fees should be transferred before the start of the course. For bank transfers please use the following account details:
LEB Sprachschule TANDEM Göttingen
Groner Landstr. 27
D-37081 Göttingen
VR-Bank in Südniedersachsen eG
BIC: GENODEF1DRA
IBAN: DE 83 2606 24330100 055824
It is possible to pay in instalments for longer courses (more than 12 weeks.
Different terms may be negotiated for one-to-one courses.
Course fees and accommodation costs have to be paid in full, even if the participant does not attend the training or only attends it in part.
Accommodation:
TANDEM Göttingen will be happy to assist you with finding accommodation for the duration of your course. In this case you are required to pay the cost of your selected type of accommodation along with your course fees. We will reserve your accommodation once we have received this payment. Please note that we allocate the accommodation in the order that payment is received, so it may be that we cannot provide you with your preferred type of accommodation. In this event we will suggest other options. If you book private accommodation with breakfast or half board, you cannot specify the kind of food that you are served. The meals will reflect normal German eating habits. Göttingen is very easy to reach, (see “Getting here” on our website). You should arrive on the Sunday before your course begins and leave on the Saturday after your course ends. Your room must be cleared no later than 11 am on Saturday.
Cancellation:
A free cancellation of a registration (minus the registration fee) is only possible until 4 weeks before the start of the course and must be submitted in written form. If a participant cancels until 14 days before the start of the course, a fee of 50% of the course fee is charged, for later cancellations, 100% of the course fee is charged unless a replacement participant is found by the original participant.
If the number of teaching units are reduced because of low participant numbers in a group at a particular level (see details on the corresponding course page), this does not constitute a reason for cancellation.
In case we issued a visa certificate, the participant has to provide us with a copy of the embassy’s rejection notice no later than 4 weeks before the course start in order to receive a full reimbursement of the course fees. This has to be sent in addition to a written cancellation notice by the participant.
We do not charge processing fees if a replacement participant is found.
Payments are reimbursed if they exceed the processing fees.
Leaving a course:
For courses that last longer than 12 weeks, it is possible to give 4 weeks’ notice to the end of the month if you wish to leave the course. Statutory provisions on extraordinary termination remain unaffected.
Non-performance:
If a course cannot run for reasons outside the control of Tandem Göttingen, all fees paid to that date will be reimbursed. Any further claims cannot be accepted. The number of teaching units may be reduced if a group at a particular level does not have enough participants.
Liability:
Participation in all events is at your own risk.
TANDEM Göttingen is not liable for injury to persons or damage to property.
We recommend taking out a health insurance policy for the duration of your stay.
The parents of students who are under 18 years of age agree that neither Tandem Göttingen nor the host families have a legal duty of supervision for minors.
Miscellaneous:
Tandem Göttingen reserves the right to make technical and organisational changes.
If the minimum number of students in a group at a particular level is not reached, then the number of teaching units may be reduced as detailed on our website.
If justified in exceptional cases, TANDEM Göttingen reserves the right to exceed the maximum number of participants on a course.
There are no classes at weekends and public holidays.
In Germany a teaching unit always last 45 minutes.
The court of jurisdiction is Göttingen.
DATA PROTECTION
TANDEM Göttingen e.V takes the protection of your personal data very seriously and complies strictly with all data protection legislation. On our website, your personal data is only collected as necessary for technical reasons. We will never sell your data or pass it on to a third party for any other reason.
The following declaration gives an overview of how we guarantee this protection and tells you more about the kind of data we collect and for what purposes.
- Data processing on this website
TANDEM Göttingen automatically collects and stores data that your browser transmits to us in its server log files. This is as follows:
- Browser type/version
- Operating system used
- Referrer URL (previously visited page)
- Host name of accessing computer (IP address)
- Time of server inquiry.
TANDEM Göttingen is not able to assign this data to a specific person. This data is not combined with other data sources and it is deleted after statistical evaluation.
- Course participants
Course participants agree that TANDEM Göttingen e.V may collect and process their data electronically for the purposes of registration, invoicing and certification. Course participants agree that TANDEM Göttingen e.V may continue to send them information.
- Right to information
You have the right to information about your saved personal data, along with its origin, recipients and the purpose of storing it. Please contact us if you would like any information about your personal data. E-mail: info@sprachzentrum.de
- Further information
Your trust is important to us, so we are always available to discuss and respond to any queries you may have about how we use your personal data. If you have any questions that are not covered in this data protection statement, or if you would like more information about a specific point, please do not hesitate to contact us. E-mail: info@sprachzentrum.de
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Tandem Göttingen; Groner Landstr. 27; D-37081 Göttingen
Tel: 0049 551 8207925; email: info@sprachzentrum.de; sprachzentrum.de
